Can you return BMW parts at MT Auto Parts?
Image: BMW Breakers, MT Auto Parts Website.
When buying BMW parts, one of the first questions customers ask is: what happens if the BMW car part doesn’t fit, or I change my mind? At MT Auto Parts, we know that peace of mind matters just as much as price and quality. That’s why we offer a simple returns process and a clear warranty on every part we sell.
Here’s how our policy works and how it compares to other places you might shop at. Lets check this out simply explained in this article.
Our Returns Policy – Simple and Clear
If you order from us and the BMW part isn’t right, you can return it within 30 days. All we ask is that the item is unused, in the same condition you received it and securely packaged (T&C conditions here).
The process is easy:
Contact us first to get return authorisation.
Repack the part in its original packaging with the invoice.
Ship it back to the return address we provide.
Once we receive and inspect the item, we’ll issue a refund using your original payment method. Please allow a few working days for processing.
For items ordered in error, A 15% admin and handling fee applies and the buyer covers return shipping.
Our Warranty – What’s Covered
Every BMW auto part we sell comes with a 30-day warranty, unless otherwise stated in our terms & conditions. That includes both smaller BMW auto spares and major components like engines and gearboxes. Here’s a simple breakdown:
Engines: Warranty covers the block, crankshaft, pistons, cylinder head and camshafts. Ancillaries (e.g. sensors, turbos, injectors) are not covered. Engines must be installed by a VAT-registered garage with a new timing chain, oil and filter fitted.
Gearboxes: Warranty covers the casing and internal gears, shafts and bearings. Clutches, linkages and sensors are not included. Installation proof by a VAT-registered garage is required.
Other Auto Parts: Warranty applies to the specific item sold (e.g. bumper, alloy wheel, seat). Covers failure that makes the part unusable.
The warranty does not cover poor installation, lack of coolant or oil, fire/theft, or modification. Our goal is simple: if a fault makes the part unusable, we’ll replace it (if stock allows) or refund you.
Why This Matters For Many BMW Owners
Buying used spare parts for BMW can sometimes feel risky. By offering both returns and warranty, we take the worry away. Our policy is designed to protect genuine customers while keeping things fair for everyone.
How We Compare to Other Sources
1. BMW Dealerships
Dealers sell BMW genuine parts online and over the counter, but returns are strict. Most will only accept unopened parts in original packaging and special orders are usually non-returnable. Prices are also far higher than a BMW breaker, like us.
2. Other Breakers Yards
Many breakers sell parts “sold as seen,” with little or no warranty. If a BMW car part fails or doesn’t fit, you’re left on your own. At MT Auto Parts, every part that requires testing is fully checked, photographed and comes with both a warranty and a return option.
3. Gumtree, Facebook Marketplace & Private Sellers
On platforms like Gumtree, you can sometimes find cheap BMW parts for sale, but there’s usually no warranty, no returns and no way to confirm the part’s history. What looks like a bargain can quickly turn costly if the BMW part fails or doesn’t fit.
Payment and Delivery Options
We make ordering easy too. Payments can be made via PayPal, credit or debit card, bank transfer, or cash/card on collection. Delivery is fast and affordable:
Free 48-hour delivery for UK mainland orders under 20kg.
Larger/heavier items or deliveries outside mainland UK may have extra charges and usually are delivered in just 48 hours.
International shipping available in Europe, including Germany, France, Spain and other European countries on request.
Couriers usually require a signature and if a delivery fails, it can be rescheduled or returned. If a parcel is returned due to missed delivery, the cost of redelivery will be charged.
Frequently Asked Questions
1. Can I return BMW engines or gearboxes?
Yes, within 30 days, as long as they are in the same condition, terms and conditions will apply. Proof of VAT-registered installation is required for warranty claims.
2. Are returns free?
If the part was listed incorrectly, yes. If ordered in error, a 15% handling fee applies and return shipping is paid by the buyer.
3. What happens if the part is damaged in transit?
Contact us immediately. We’ll arrange a replacement or refund once the item is returned. We won’t leave you unhappy with the order, but it has to be fair!
4. Do you offer warranty on used BMW parts?
Yes, most parts come with a 30-day warranty unless otherwise stated. Major items like engines and gearboxes have specific conditions to ensure proper installation.
5. How long do refunds take?
Once we inspect the returned part, refunds are issued within 10 working days via your original payment method.
Final Thoughts
So, can you return BMW parts at MT Auto Parts? Absolutely. We believe in clear, customer-friendly policies that give you confidence when shopping for BMW spares and accessories. Unlike some private sellers or other breakers yards that sell “as is,” we back every order with both a return option and a 30-day warranty (T&C apply).
When you buy from our website, you’re not only getting access to a huge stock of BMW genuine parts online, but you’re also supporting a trusted family-run BMW breakers yard with thousands of happy customers.
If you are searching for a more affordable BMWbumper, gearbox, or complete engine, you can order knowing that if something isn’t right, we’ll sort it out for you. That’s the MT Auto Parts difference.
